Choosing a security screen dealer is an important decision to ensure the safety and security of your home. Here are some tips to help you choose an installer:
Experience and Reputation:
Look for installers who have a solid track record and security screen installation experience. A gallery of images, either on their website or social media pages can show you the type of work they do. Reviews from past customers will also help you determine their dependability and level of customer service.
Product Compliant with Standards:
Confirm that the security screen products they will be providing are manufacture in accordance with Australian Standards. For example, to comply with regulations, hinge security doors need to have three tamper-resistant security hinges and a 3-point lock with a 5-pin cylinder. Heavy-duty interlocks and a 3-point lock with a 5-pin cylinder are also required for sliding security doors. The easy way to tell if you’ll be receiving a compliant product is to look for the Australian Standards compliance label. Only product that meets the standard is allowed to be labelled.
Quality of Installation:
Correct installation of security screen products is essential to ensure durability and effectiveness. For example, the installer should be fitting with tamper-resistant fasteners, if fasteners are accessible externally.
Customer Service:
Select a dealer that you find offers you excellent customer service. Do they respond to your inquiry efficiently? Do they assist in providing you with details regarding the security screen products you are looking to provide?
Warranty and After-Sales Support:
Check was after-sales service and installation warranty is offered. While Prowler Proof honour the product warranty, the installation component is covered by the dealer.
Licenses, Insurance and NSSA membership:
Check that the installer holds the correct insurance and licenses required to operate in the security screen industry (these requirements change by state). Confirm if they are a member of the National Security Screen Association. Members of the NSSA have access to services that improve their businesses and help them to deliver and promote quality, compliant products to their customers. The NSSA promotes fair and competitive market conditions in the interest of consumers, by setting a strict code of conduct, set out by the NSSA, to provide consumers a level of standards and service
.
Once you’ve checked these things and are comfortable, then it’s time to start Creating a Safer Place, at your place. Request a quote today.
