Stay Safe,
Far North Queensland

The Far North Queensland floods that are currently impacting many communities and homeowners, our thoughts are with all of those affected. It’s important to take steps to protect and maintain your home, including checking the condition of your security screens, security windows, and security doors after flooding.
Clean your security screens after flooding in Far North Queensland Floods
Floodwaters often leave behind dirt, debris, and salt deposits, particularly in coastal areas. If left, these residues can impact the durability and performance of your security screens. To maintain them effectively:
- Wash security screens with warm, soapy water Prowler Proof cleaning kit to remove dirt and salt residue.
- Rinse thoroughly and allow them to dry to prevent corrosion.
- Check for any damage, such as bent frames or weakened mesh, that may compromise security.
Regular maintenance ensures that your security remains in good condition, providing continued protection against intruders and weather events. Check out our Care and Maintenance page to find out more.
Checking Your Security Windows and Doors
Security doors and windows are critical to protecting your home. After a flood, inspect for any structural damage that could affect their performance. If your security door or window has been exposed to prolonged floodwaters, assess whether repairs or replacements are necessary. Keeping your security features in top condition helps maintain peace of mind and home safety.
Insurance and Disaster Relief Assistance
For homeowners dealing with flood damage in the Far North Queensland floods, checking your insurance coverage is essential. Some insurance policies cover flood damage, but it’s important to document any affected areas, including security screens, windows, and doors, for your claim.
Additionally, you may be eligible for disaster relief assistance. The Queensland Government provides financial support to affected communities. Visit Queensland Reconstruction Authority to learn more about available assistance programs.
Stay Safe and Prepared
The aftermath of a flood can be challenging, but taking the right steps ensures your home remains safe and secure. If you need further guidance on maintaining or replacing your security screens, contact your local Prowler Proof Authorised Dealer.
Support and other assistance
If you require other support, contact your local emergency relief provider or counselling service or call the Community Recovery Hotline on 1800 173 349 for help in the Far North Queensland floods.
If you’re experiencing emotional stress and need support, the dedicated Community Recovery Lifeline Hotline is available. Confidentially speak to a qualified disaster counsellor on 1800 116 671 for help. Available 24 hours.
Housing assistance is available for residents affected by this event.
- phone Lifeline’s crisis hotline on 13 11 14
- phone Beyond Blue 1300 22 4636
- phone Community Recovery Hotline on 1800 173 349
- or if you are an Aboriginal or Torres Strait Islander person call 13 YARN.
Housing assistance may also be available to residents affected by disaster events.
Request urgent assistance
- Emergency calls: 000
- TTY Emergency calls: 106
- State Emergency Service (SES): 132 500
- 13 HEALTH: 13 43 25 84
- Emergency housing: 13 QGOV (13 74 68)
- Community Recovery Hotline: 1800 173 349













